Support and pre-sale

PageCheckAI support

Use this page for a pre-sale scope question, revisions, billing questions, delivery issues, or bug reports. Requests are logged, routed, and answered from one place.

Run the free audit before buying. The $299 fix sprint opens only after a current non-sample report shows a repairable public-page issue.

Submit requestTicket savedDelivery status shownFollow-up reply

Run the free audit Ask a pre-sale question

What to send

Keep it short and specific

What needs to change or be checked.
PayPal receipt, invoice, or order reference.
The page URL or project name if the request is about a site.
A screenshot if the issue is visual or layout-related.
Do not send CMS passwords, analytics credentials, ad account access, payment processor access, private customer exports, or production secrets.

Response flow

How support moves

Your message becomes a ticket in D1.
The team receives an email notification.
You get an acknowledgement email when email delivery is enabled.
We route the request to pre-sale, revision, billing, or bug handling.

New request

Send a support ticket

Service rules

What support covers

Pre-sale scope questions, revisions, delivery follow-up, billing checks, browser-local handoff questions, and bug reports.

The fix sprint covers public-page copy, CTA structure, proof blocks, SEO notes, and implementation guidance. It does not include logging in, publishing, buying ads, submitting forms, or changing live account settings.

Clear scope changes and added work may need a new order. Messages are tracked so nothing gets lost in a chat thread.